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Prioritise and Thrive

Prioritise and Thrive

Prioritise and Thrive

Prioritisation is no new concept, so why has it recently become the hot topic in business? Well, most companies who just managed to keep their lights on during the COVID-19 pandemic are now confronted with immense pressure to recuperate losses and recover. To make things more challenging, a lot of companies must do this with LESS people than before the pandemic.

When leaders prioritise with purpose and conviction, and those priorities engage the people who do the work creating curiosity that inspires to align to a strong clearly articulated vison, remarkable things can be achieved.

I’ve provided some examples below to emphasise the importance of prioritisation. As you will discover setting the right priorities can make or break a company…

During the 1990’s, after anticipating that digital photography would eventually replace film photography, Kodak invested billions of dollars and resources into developing the technology and devices to fulfill the escalating market. However, wanting to preserve the film photography for as long as possible, they chose to advertise and promote the use of film cameras instead of creating and releasing these new digital devices to the world.  In 2012, Kodak couldn’t keep up with their competitors who had established themselves earlier in the digital market and filed for bankruptcy after over 120 years of business.

Where did they go wrong?

They FAILED to prioritise. They could foresee the market changing and they did not adapt. They ignorantly disregarded feedback from the market, and they prioritised the wrong things. Kodak had the technology and resources to become trailblazers in digital photography, but instead chose to prioritise the preservation of film photography which caused their collapse.

Play doh is an interesting example of a business completely changing its focus and reprioritising to survive. In the 1930’s play doh was sold as a cleaning product called Kutol Product used for removing coal residue from wallpapers! It was natural, free from chemicals and the right texture to remove substance from the walls without it sticking or staining them. By the 1950’s vinyl wallpaper (which was cleaned simply and effectively by soap and water) was becoming more popular, and oil and gas heating was becoming more prevalent leaving play doh to discover a way to progress with the world. They saw its potential as a children’s product after becoming aware of teachers using the product for arts and crafts. They shifted their priority to reworking the product by removing detergents and adding scents and bright colours. It was sold under a new company called Rainbow Crafts and was rebranded and marketed to schools and promoted at education conventions, and eventually broke into the toy industry.

How did they succeed?

Prioritisation is a sweet spot of mine, I could offer tips and advice until the cows come home, but fundamentally these are the areas to consider when you set your priorities.

Consider the Vision and Purpose when setting goals.

With your vision and purpose in mind, what are the big chunks of goals that will shift the dial to achieve that imaginable future? These goals must be specific and centred around all aspects of your business from strategy, planning and execution and across core operations, continual improvement, growth and blue sky – the stuff you dont even know you will to do yet to meet the demand that people dont know they have yet.  And it all needs to make a profit and be purposeful to a need in the market while balancing well being and a true sense of care for the environment and human experiences, you, them and us.

Strategic Portfolio.

Is the path you are on now taking you to the aspirational future you have defined? Consider what investments should be stopped, started, accelerated, merged or tweaked. Have a small team developing these portfolio recommendations create the right governance with the right trusted conversation to manage the risk of deferred value. There is an art and a science to prioritisation models, ideally you have one prioritisation model, but you may find it is easier, more efficient, to start with two or three for differing areas of the business and different governance and funding pools, but work hard at streamlining over time to create one holistic prioritisation model to suit all needs.  Its actually not that hard if you keep if fact based and ground it to analytics and science. Create one or more prioritisation models, align your investments to objectives, decide on no more than 5 tags by which you wish to view your investments (up to 5 differing lens). Tag your change impacts from those investments. See what magic appears on your screen then apply your prioritisation model(s).

Develop your Teams.

Get the right people and teams working on the right tasks at the right time to maximise productivity. Ensure each role has clarity in where their responsibilities start and end to keep everyone in their swim lane. Make it clear that people can switch swim lanes and overtake but in a fair and values based approach and lead by example.  Ensure everyone is aligned and engaged to the process, if they are not, take action. Ensuring your team is on board to the vision is critical.  Once they align to the vision and they know the swim lane they are in – they will do the rest.  You hire good people, enable them to do their job lead by leaders that are respected and whom people aspire to and are inspired by.  Celebrate successes as well as learnings.

Measure success on outputs.

Although it’s easier to focus on inputs (cost, scope and time) as a measure for success, challenge yourself to track your outputs (impact, benefit and outcomes). Your outputs are where you can determine success in prioritisation.  Align your portfolio success on the outputs, not on inputs as is how many of the ‘old timers’ determine success.

Don’t Delay.

Calculate the cost of delay. Prolonged decision making could cost your opportunities, revenue and your relevance in the market. While it is essential to be thorough in the planning stages of re-prioritising your business it equally important to make a start.

Over the years I have seen a lot of leaders who simply don’t make decisions in a timely manner, and worse, they do not know the cost of such delays. There are so many examples of inefficient use of peoples time to solve a problem or exploit an opportunity but delays in just making a decision and go for it.  Post COVID this needs to change. Considering your goals and prioritising with what must be done, how it has to be done and utilising your resources most effectively is the most efficient way to thrive in the current climate.  And please, everyone should know the average cost of a person per day to the business, particularly leaders. Put a value on delayed decision making – opportunity cost.  5 days delay in making a decision for a team of 5 people with an average cost per day of 1,000 AUD per person = 25K for the week.  Keep a tally of approx how much is being ‘lost’ via opportunity costs of delayed decision making, how long it takes to resolve issues, how long it takes to agree a mitigation – let alone put the mitigation into play.
Be efficient and know the daily cost of any delay in your business.  Create a sense of urgency.

“No business can do everything. Even if it has the money, it will never have enough good people. It has to set priorities. The worst thing to do is a little bit of everything. This makes sure that nothing is being accomplished. It is better to pick the wrong priority than none at all.’

– Peter Drucker

Ferne Eliz King

 

Want to learn more?

I specialise in prioritising and sequencing initiatives, projects, programs to facilitate businesses to achieve their aspirational future along with easy and clear practices to manage strategic change and tactical change.

I have over 30 years’ experience as a globally renowned consultant and have managed over 2.5 billion in programs of work as well as set up complex portfolio management offices.

My goal is to help individuals and businesses of all sizes achieve their aspirational future with key focuses on:

  • Prioritising and sequencing to achieve goals; essentially doing the right things, at the right time, in the right way
  • Critical thinking for strategic and tactical change
  • Shift in mindset, principles, and practices
  • Attain clarity in your focus, improved prioritisation and decision making
  • Advice for merger and acquisitions – day one readiness and beyond

To learn more follow me through Patreon https://www.patreon.com/FerneElizKing888

Alternatively, you can contact me for a 1:1 coaching session.

Love Life Love YOUR Life

Ferne Eliz King

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

Rejig Focus To Take Inspiring Action

Health & A Clean Green Home

Ferne Eliz King Chit Chat

Create the Tiny Life You Crave

Your Eulogy

Your Eulogy

Your Eulogy

 

Have you ever considered what your loved ones will say about you to celebrate your life after you have gone?

Although this blog is based on a confronting and morbid topic, I intend for it to be inspirational, so bear with me.

Let’s try a quick exercise. Write out your eulogy, even if it is in bullet point form. Ask yourself the following questions, and if you want an honest depiction of what your eulogy may look like ask the same questions to some close friends and family members.

  • What are the traits people love and will miss about you?
  • What are the values you are best known for?
  • What are your achievement and or impacts? Both personally and professionally.
  • What are your passions in life?
  • What are the fondest memories you have made with your loved ones/ what are theirs of you?
  • How did you make people feel?
  • Who loves you and why?
  • Who dislikes you and why?
  • What is your legacy?

Are you happy with the way your life will be highlighted? Or more to the point… Is there anything else you would want people to say about you? What else do you need to achieve and what changes do you need to make to be that person?

What passion in your life makes you the happiest? The thing you would do for free… It doesn’t have to be related to your career, it could be your family, or another hobby you love. Let this passion shine for you and for everyone to see!

The next step is to plan the actionable steps to be the person you want everyone to remember.

What life achievement are you currently most proud of? List the further achievements that you would like to accomplish. Use your imagination, think about:

  • The places you would like to go
  • The things you would like to learn
  • The memories you want to create with certain people
  • The personal characteristics do you want to shine
  • The things you want to achieve in your career
  • The things that will make you an inspiration to your loved ones
  • The legacy you wish to leave behind or the impact you wish to have

Write these down and keep a copy for yourself… This is your new bucket list. Give a second copy to a close family member, when the time comes, they will be able to check these things off and use them to write your eulogy.

Break down each goal on your bucket list into actionable steps. If you want to climb Mount Everest you don’t need to jump on a plane today, but you can start saving and you can start training so in time you will be in the right financial and physical state to succeed in this dream.

Don’t let your fears or insecurities stop you being the person you want to become. Don’t wait around for the perfect time or the perfect opportunity to arise, if you keep putting it off, you will never succeed. We don’t know how much time we have left so seize each day like it is your last. This means using your time wisely and limiting unproductive activities such as screen time. Use that extra time to work towards living the inspiring life you want for yourself. Don’t waste a single day, even one step in the right direction is progress.

Remember this short journey called life is meant to be enjoyed. Take it as seriously as you choose but don’t forget to take the time to create wonderful memories with your loved ones that will survive in their thoughts after you have left this earth.

Love Life Love YOUR Life

Ferne Eliz King

Want to Learn More?

I specialise in prioritising and sequencing initiatives, projects, programs to facilitate businesses to achieve their aspirational future along with easy and clear practices to manage strategic change and tactical change.

I have over 30 years’ experience as a globally renowned consultant and have managed over 2.5 billion in programs of work as well as set up complex portfolio management offices.

My goal is to help individuals and businesses of all sizes achieve their aspirational future with key focuses on:

  • Prioritising and sequencing to achieve goals; essentially doing the right things, at the right time, in the right way
  • Critical thinking for strategic and tactical change
  • Shift in mindset, principles, and practices
  • Attain clarity in your focus, improved prioritisation and decision making
  • Advice for merger and acquisitions – day one readiness and beyond

To learn more follow me through Patreon https://www.patreon.com/FerneElizKing888

Alternatively, you can contact me for a 1:1 coaching session.

Love Life Love YOUR Life

Ferne Eliz King

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

Rejig Focus To Take Inspiring Action

Health & A Clean Green Home

Ferne Eliz King Chit Chat

Create the Tiny Life You Crave

Taking Your Thoughts and Making a Difference

Taking Your Thoughts and Making a Difference

Taking Your Thoughts and Making a Difference

 

“We always attract into our lives whatever we think about most, believe in most strongly, expect on the deepest level, and imagine most vividly.” –Shakti Gawain

You will have more control of your life once you have control over your mind. Your mind is the strongest asset you have. Your success and failures and your happiness or unhappiness is all bought on by the thoughts you have and the actions you choose to take. Your thoughts have the power to create opportunities from obstacles instead of defeat. The choice is yours. Your thoughts are the only thing stopping you from making a difference in your life.

“Every thought is a cause and every condition is an effect. Change your thoughts and you change your destiny.”–Joseph Murphy

Changing your thoughts is easier said than done though, right?

The secret is to find your most positive and motivating thoughts and making them dominant over any other thought, feeling or insecurity you have. Regularly remind yourself of these positive thoughts. Be enthusiastic about them- it will make them more powerful and prominent. Positivity will begin to influence your behaviour and attitude which will begin to make a difference to your reality.

Think of your dream or life ambition in detail. Not as a daydream of where you will be ‘one day’, think about it as if it is your reality. Regularly remind yourself of this dream and how achievable it is with the right plan of action. This will influence your mind, your decisions, actions, and habits to begin to align and work towards this dream.

Visually represent your dream either physically through a vision board or scrap book or digitally through an application such as Pinterest. Represent your dream in a way that best resonates with you, just ensure it is something you can see often.

Create a positive space. Think about everything that motivates you, inspires you or makes you feel good about yourself. Whether it is photos of loved ones, motivational quotes, a particular colour, or something else. Make these things visual to keep your mind positive throughout the challenges of each day.

If any negative thoughts consistently enter your mind, write them down. It might seem counterproductive but it an important strategy to help let go. Don’t reread these notes, purely use them as a source of therapy to overcome them.

Fill a separate journal with positivity, express gratitude daily, make plans to achieve your dreams, and anything else your find inspirational and motivational. Revisit this journal regularly and use it as fuel for your success.

I mention this constantly in my blogs but here I go again because it is so important… Surround yourself with supportive people. Never let someone else’s negativity or insecurity get into your mind- their thoughts have nothing to do with your capabilities. You want your peers to listen to you, build you up and be genuinely happy for you.

Recognise that change is possible, and you deserve it. Never doubt yourself, always move forward.

Pay attention to your thoughts. Filter out the negative ones and keep the positive ones in the forefront of your mind. Regularly remind yourself of your life desires. Your dominant thoughts will become your reality.

“Imagining what you want as if it already exists opens the door to letting it happen.” –Shakti Gawain

 

Love Life Love YOUR Life

Ferne Eliz King

Want to Learn More

I specialise in prioritising and sequencing initiatives, projects, programs to facilitate businesses to achieve their aspirational future along with easy and clear practices to manage strategic change and tactical change.

I have over 30 years’ experience as a globally renowned consultant and have managed over 2.5 billion in programs of work as well as set up complex portfolio management offices.

My goal is to help individuals and businesses of all sizes achieve their aspirational future with key focuses on:

  • Prioritising and sequencing to achieve goals; essentially doing the right things, at the right time, in the right way
  • Critical thinking for strategic and tactical change
  • Shift in mindset, principles, and practices
  • Attain clarity in your focus, improved prioritisation and decision making
  • Advice for merger and acquisitions – day one readiness and beyond

To learn more follow me through Patreon https://www.patreon.com/FerneElizKing888

Alternatively, you can contact me for a 1:1 coaching session.

Love Life Love YOUR Life

Ferne Eliz King

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

Rejig Focus To Take Inspiring Action

Health & A Clean Green Home

Ferne Eliz King Chit Chat

Create the Tiny Life You Crave

Managing Change

Managing Change

Managing Change in your personal or professional life

It is human nature to fear change. Neuro research has found that our brain reacts to uncertainty in the same way it reacts to an error. This explains why our initial reaction to change is resistance. However, we cannot always avoid change as it is fundamental for growth and success. 

 As necessary as it may be, fronting change can cause a lot of disruption to individuals and corporations. If you are about to encounter a change, resist the urge to resist and take a moment to contemplate these 15 ways to manage change.  Remember

“There is nothing wrong with change, if it is in the right direction.”- Winston Churchill.

1. Understand What You Can Control 

It is unlikely that you will have complete control but ask yourself if there is anything (even the smallest thing) that you can do to feel more in control. For example, your company is downsizing, you will be moved to a new building  or asked to work from home where your workspace will be significantly reduced. You do not have control over this, but you can sort through and reorganise your workspace. LOOK FOR POSITIVES. 

2. Be Proactive 

Be proactive about anything that is within your control. Start by being CURIOUS and do some research, talk to others who have had to make a similar change.  Make a list of OPTIONS, then choosing what ACTION(S) is needed to get results. The more prepared you are the less overwhelmed you will feel.  BE PROACTIVE – ASK QUALITY QUESTIONS.

3. A positive Attitude Changes Everything 

There is always a silver lining, no matter how small. It is very easy and almost natural to dwell on the negatives, but this headspace will cause resistance which is counterproductive. Take a moment to really deliberate a positive in your scenario, this will take a weight off you to help your mindset as you navigate your change. A lot of the time it is not as bad as it first seems, we just fear the unknown. If you talk to others that are being negative, be strong, state your case you for every negative you need to respond with 10 positives.  BE CURIOUS.  

4. Accept And Acknowledge

Whether you like it or not, the change is going to happen. Recognising and accepting the change is the most productive way to move forward. It might not be comfortable to begin with, but you will get used to it. The sooner you accept the change the smoother the transition will be. STEP INTO YOUR TOMORROW.

5. Familiarise And Be Flexible 

Begin familiarising yourself as soon as possible. This does not mean you need to be completely across the change overnight. If it is in the workplace, take action to be a part of the change, introduce yourself to the new manager, visit your new office, take a photo of yoru home working space and share, look over the new business model- the sooner you are familiar, the sooner you will be comfortable. Understand that not everything is going to go to plan and recognise that there will be challenging times and feelings of uncertainty and frustration. Be flexible throughout the transition process and adopt an agreeable attitude- this will help you manage the teething phase.  ALIGN YOUR HEAD, HEART, GUT in what you do and how you respond.  DEMONSTRATE YOUR BRAND – who you ARE. 

6. Take One Systematic Step At A Time

Approach change slowly but steadily. Changing too much at once will leave you feeling overwhelmed. Prioritise each action that must be taken to achieve the outcome and work down the list. Remember Rome wasn’t built in a day.  BE PROUD OF YOURSELF.

7. Go Easy On Yourself 

If you are undergoing a big change in the workplace, be patient with yourself. No manager will expect overnight success during a large transformation program. To reduce your overall stress levels, accept that it will take time.  Be clear on expectations from the environment vs your own expectations of yourself – are they aligned? ALIGN EXPECTATIONS. 

8. Ask Productive Questions 

Again, keeping a positive mindset is fundamental to a smooth transition. Write out all your questions, when you have finished cross out any that begin with a ‘Why’, as these are resistance questions. Put the remaining questions into two categories. The first being ‘productive questions I can ask myself’, and ‘logistic questions to ask management’.  QUALITY QUESTIONS NOT STARTING WITH WHY.*

*Why is a great word to use when in discovery phases or working with external clients or situations – outward facing.  It is not a great word to use inward facing.  Try to find another word other than why and feel the difference.

9. Communication Is Fundamental 

Keeping these proactive quality questions in mind, communicate with management, co-workers and team leaders about the change. The more you ask, the more familiar you will become, and the more confident you feel. Remember to be positive and constructive in your approach and listen without prejudice. LISTEN DIFFERENTLY and ask quality questions. 

10. Find Your Purpose 

Take time to take stock and do an audit of your experience, celebrate your skills, successes and the value you add. Don’t loose yourself during this uncertain time. EVERYONE ADDS VALUE.

11. Be Considerate 

Be conscious that the change will affect other people in different ways. Don’t get wrapped up in the politics or with those that are resisting that change. Keep yourself positive and connect with supportive peers that are embracing the change.  LIVE YOUR VALUES. 

12. Keep Up Your Motivation

Continue to do your job to the best of your ability. You will be notified if the work you are doing will change so don’t sit back and wait for direction. Don’t use the transition period as an excuse to be idle. You never know who is looking out for talent.  BE CONSISTENT IN YOUR BRAND.

13. Give Yourself A Break

It is going to be stressful and overwhelming at times. It is important to manage that stress. During the process of change, put some time aside each day to have some ‘you’ time to relax and unwind. Having something to look forward to each day makes a world of difference. I would also recommend taking a close look at your nutrition and water intake over the stressful period and trial some relaxation techniques such as meditation to clear your head.  The first 20 minutes of every day is so critical to setting the mood for the day.  THE BEST YOU IN THE BEST FORM. 

14. Seek Support 

The uncertainty of change can trigger anxiety and emotional stress in some. It is important to confront these feelings and find support in someone you are comfortable with, whether that be a family member, friend or trained professional.  RESEARCH “R U OK” this will help with questions to ask and how to respond. 

15. Remember ‘The Only Constant Is Change’ 

While it is important to accept, acknowledge and familiarise yourself with the change. Keep in mind that the only constant is change. Don’t get too comfortable with the new order, remain flexible and open to new ideas and ways to achieve.  ADATABILITY.

In finishing .. do I have a method that I follow for myself ? 

Make it clear; make it known, make it real, make it happen, make it stick. 

Ferne Eliz King

Love Life Love YOUR Life 

 

 

 

Curious about Actions for Your Tomorrow

Let’s have a 30 min free chit chat. If you are an inspired individual or are in an inspiring business I’d love to listen to your journey, your challenges and your dreams. I want to know about your superpower, I can help you with that- everyone has one! I want to turn up your curiosity dial and together create options and then actions, rejig your actions to achieve your tomorrow. I want you to leave this call believing in yourself,
being inspired and having hope for the future.

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

Rejig Focus To Take Inspiring Action

Health & A Clean Green Home

Ferne Eliz King Chit Chat

Create the Tiny Life You Crave

Use feedback as fuel to grow! Review feedback as fuel against doubt!

Use feedback as fuel to grow! Review feedback as fuel against doubt!

Using feedback for fuel and managing doubt!

Do you sometimes wonder where you need to focus to grow? Do you sometimes doubt your effectiveness?

Seek feedback and review historic feedback.

It’s a shame – and a little weird – that positive feedback has gotten such a bad rap in Australia.   The truth is that positive feedback is an insanely effective tool in your arsenal. It helps your employees feel confident, which helps them do a better job. It makes your partners and family feel appreciated. It signals that you have their backs. That, in turn, builds trust, high morale and loyalty, all of which lead to stronger retention and personal relationships. It allows you to give them – and for them to take in – critical or constructive or directive feedback more easily, because they are used to hearing positive things from you, too. And, it’s free.

The downside of not giving positive feedback is equally potent. When you rarely or never give positive feedback that means that for the most part your employees only hear from you when you give them directive, constructive or negative feedback. That inevitably leads to them feeling unappreciated, which leads to performance drop or stagnation. It’s hard for many people to feel like they are making progress if they only hear what they are falling short on. It doesn’t position you, the manager, as an ally. Therefore you don’t build trust and loyalty – the social capital to glue a team to you and helps them overcome and navigate the inevitable ups and downs of working life – PARTICULARLY DURING 2020!!

Tip 1 Embrace the need to give positive feedback.

Tip 2 Look for opportunities to give positive feedback.

Tip 3 Make sure you say it (or write it.) Sometimes we humans think that people read our minds.

Tip 4 Don’t make it a sandwich.  Don’t feel you have to apply two ends, you do not need to give positive feedback with negative or negative feedback with positive.  Choose which and give – not both.

Tip 5 Encourage employees to give each other positive feedback, and within your families.

Tip 6 Copy some of your top inspirational feedback statements and put them up on your fridge, on your mirror, in your wallet, on the inside of your diary, as a screen saver!  Be reminded of how others have felt in their interactions with you.

Tip 7  In the first week of every quarter or each month, make a note in your diary to FORMALLY provided feedback to professional networks and take time to stop and think if you are creating this activity – of giving authentic praise = in your day to day habits.    Stop, read, take in the feedback you have received.

Ferne Eliz King

Love Life Love YOUR Life

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

Rejig Focus To Take Inspiring Action

Health & A Clean Green Home

Ferne Eliz King Chit Chat

Create the Tiny Life You Crave

Igniting Change Toolkit for your Business

Igniting Change Toolkit for your Business

Igniting Change Toolkit

Tips for your business from someone who has over 2.5B global transformation investment experience and mentored 100’s of people – yes I’m older and grey, or as my mum says – mature! I did not have children until much later in life so I was able to be a work a-holic up to 49 years old !  Now I’m learning the art of story telling and passing on perspectives to help others. 

My superpower is to ignite inspiring change for individuals and business. I empower individuals to unlock human curiosity that sequentially creates options.  I use those options and rapidly rejig actions and focus to realise the imaginable future for you or your business.

This article compliments a previous blog on questions and follows the ethos of “The quality of your life (business) is based upon the quality of the questions you ask yourself (your network) and the quality and quantity of actions you take for yourself (your business)”;  adapted from a quote from Dr John Dimartini. 

The below toolkit of recommendations is framed from 30+ years helping to drive transformation programs in small, mid and large sized businesses globally.  I’ve reflected and reviewed what would be the recommendations for people needing to look at their tomorrow in todays environments.  I went to bold some of the key words or phrases and nearly had the whole thing in bold. Enjoy and I sincerely hope that this helps you think about how to manage your tomorrow and your imaginable future.

A good leader knows what qualities are required and how to ignite inspiration

  • Value alignment between the leader(s), the business, the front line, and the customer is, I believe a new critical success factor. Most change programs fail, we keep taking yesterday’s learnings and applying them to tomorrow, but let’s be real… Our tomorrow is nothing like our yesterday.  We have talent in our communities to help us ignite curiosity to create options; spend time igniting curiosity while keeping an eye of historical success factors, but do not base your whole program around the success of another program.  It will fail! Much of the transformation journey can be learned.  The real gaps are typically around quality of leadership, those that are aligned in values, that can inspire, motivate, keep their eye on the outcomes and indicators to show progress to achieve it.  Those willing to be part of the team.

  • Have roles or governance that looks at internal and external change to give leadership a perspective. These do not need to be ‘payroll’ individuals.  They can be friends of the business, partners and children of employees, customers, or suppliers.

  • Make it clear who is responsible for the ‘thinking’ and who is responsible for the ‘doing’

Recognising the need for change

  • Often issues show themselves long after an event has occurred. Often by the time you realise you have an issue it has compounded, and you’ll have to work to pinpoint and assess the root cause of the issue (without making assumptions!) You need to make change or transformation a priority on your management agendas, and agree to the problem to solve; situation, complication, question (SCQ FrameworkTM).  Having the right traits to recognise the need for change and then decide what to do is the most difficult element of igniting change – transformation.

Merging Portfolio Management and Strategy to Achieve Your Imaginable Future

  • The ability to make change simultaneously to running a business is like being a juggler, being essential to keep an expert eye on every single ball.

  • Knowing what is in your portfolio to ‘keep the lights on’ vs ‘operating model improvements’ vs ‘growth’ is absolutely critical for transformation success.

  • Analysing cash flow against the same categories as above, bandwidth to inspire, think, manage, do and internal capability and capacity now vs tomorrow

  • Implications of the strategy to achieve your tomorrow and its priorities.

  • Create an impact roadmap. This is such a powerful tool for boards, management teams, front line and customers. You can create a layered view (like a persona model) of who sees what level of detail.   Create a change database or excel tool based of the type of change and audience it will impact – DO NOT DO IT FROM THE LENS OF THE PROJECT OR PROGRAM NAME.  The impacts should link back in the detail to the one or more investments that bring about the impact, but that project should not lead the conversation.

  • CONTINUAL review and assessment of what is working; what is not; what needs to stop, defer, merge, start is a full time job by a role that ‘gets it all’ and can highlight the problem areas for creating curiosity in the management team to resolve.

Make your strategic roadmap part of your day to day business discussions, not a quarterly or annual planning exercise

  • Plan the actions for right to play

  • Plan and prioritise when to pursue

  • Plan and take intentional action on when to disrupt

  • Concurrently have a lens across all the above for starting off through a narrow funnel and then broadening – widening yourself in the market as your results allow. But make it an intentional plan, not ad hoc each time you get some positive results in your bank account.

  • Be prepared to flex, many strategies get so focused on the end point without recognition of the amendments and flexing of many elements along the journey to get you there based in environmental changes around you.

  • The finish line is not often where you will think it will be, and often in business the baton gets passed on during the race! Endeavour to plan transformation with no more than 6 to 8 weeks between each ‘change drop’.

The importance of speed to achieve value quickly

  • Be intentional between your ‘change’ activities and ‘transformation’ activities. Your transformation activities should leapfrog much of your change programs or organic activities.  Be intentional of who leads organic change activities vs transformation change, they are a completely different maturity of skill set.  Many organisations take a ‘good’ organic change role and elevate them to transformation change and wonder why the success is not transitioned.   Success is greater if change is embedded as you deliver and the communication of why is aligned to values.  Speed is paramount in transformation change, hence why point 2 is critical.

Ecosystem of engagement and communication

  • Powerful and compelling storytelling on your strategy and operating model can be made confusing if written by the people who do the doing. We often go into the detail of how versus why.  People less interested in the how, are more engaged with the why and point of difference.

  • Everyone takes in information in different ways, be diverse and innovative in your engagement and communication ecosystem. In today’s day and age, you do not necessarily need a digital marketing agency to take 8 weeks to turn around every piece of content and collateral.   Use your digital marketing agency on your big key messaging pieces, in between self-drive and own ways to engage and communicate.  There are a wealth of good ways to do this… get a social media coach to engage with your management team or via your marketing team.  STEP UP TO COMMUNICATING IN A STYLE AND CHANNEL THAT PEOPLE WILL LISTEN.  Make sure this is aligned to your digital strategy. Don’t take 6 months to review, analyse and make a recommendation.

Create internal capability to lead sustainable change

  • Know when you need to invest in external help, but only do it with a guarantee of internal capability uplift, the investment should be around building your capabilities and rapidly getting outcomes realised. Be prepared for the investment of back fill for key roles concurrently as external help or you are partially wasting the external help.  What is the use of paying for external assistance if you do not free up your people to build capability and knowledge?  I have seen so many transformation programs over the years that use BAU roles without backfill and expect them to also do their day jobs and at the end of the transformation the BAU roles leave as they are burnt out and discouraged.

If you wish to have a chat; either virtual or the old fashioned way of using the phone; just ping me.   You can have a look at what I chat about on my website.

Change is a journey, transformation is a specialised skill set. 

About Ferne

My superpower is to ignite change and inspire actions to achieve the imaginable future of individuals and businesses. The first step is facilitating you to unlock your curiosity.

 

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